If you’re a new Nintendo Switch user based in the US, and you don’t know your ZL from your ZR, then you’re in luck. Nintendo is here to help you out.
Nintendo Launches Nintendo Switch Concierge
Nintendo has announced its new Switch Concierge Service via a Nintendo News post. This is a pilot scheme, currently only available in the US, which aims to show people around their new Switch Console.
Starting immediately, new US Nintendo Switch owners can head to the Switch Concierge Page on Nintendo.com and book an appointment with a real-life Nintendo representative. They will then guide you through your console and its features. For absolutely free.
What Does Nintendo Switch Concierge Do?
In a sentence, Nintendo Switch Concierge shows you around your console and helps you get the best use out of it.
Don’t forget, Concierge is a pilot scheme and will only last until February 22nd. If it is successful, Nintendo will consider rolling out the service as a more permanent feature.
Users can sign up for a series of half-hour, one-to-one video chats, which cover basic lessons geared toward getting the most out of your console. The lessons available (and what each one involves) are:
- Nintendo Switch 101: “Overview of the Nintendo Switch system, including play modes, setup process, purchasing and playing games, including any general questions you may have.”
- Games (Getting Started): “Overview of Nintendo Switch games, including: purchase options, Game Card vs. digital downloads, game genres and Wish List functionality.”
- Games (What to Play Next): “Share and discuss recommendations on games to play next based on who is playing, play styles, favorite games, system and accessories owned.”
- Security and Privacy: “Learn how to set gaming restrictions for the family, review security options and set restrictions on purchases.”
- Nintendo Account: “Overview of Nintendo Account, My Nintendo rewards program and Nintendo Switch Online, including interaction between multiple systems (if applicable).”
- Customization: “Learn all the ways you can customize your Nintendo experience, including customizing your system interface, adding accessories and getting inspired from @NintendoInspired Instagram.”
Plenty to be getting along with there, then. If the 30-minute session doesn’t cover everything you expected, then you’ll be able to find more advanced tutorials elsewhere, such as which non-game Switch apps to install or how to disable Google Analytics on the Switch eShop.
Nintendo Switch Is a Great Platform for Everyone
Regardless of what you think of Nintendo itself, you can’t deny that the Switch (and the Switch Lite, of course) is an excellent platform that works well for beginners and pro-gamers alike.
Moves like this Nintendo Switch Concierge show how invested Nintendo is in making the Switch experience as enjoyable for—and inclusive of—every single person who buys the console.