Lithium-ion batteries are a staple in many mobile technologies, but they can overheat if the device doesn’t handle them properly. Unfortunately, Verizon’s mobile hotspots have been hit by overheating issues, and the company is asking anyone with an affected model to send it back to them.
Which Verizon Devices are Overheating?
In an announcement on the Verizon News Center, the company asks for Ellipsis Jetpack hotspot owners to send their units back to them. More specifically, you should return your unit if it has the model code MHS900L, MHS900LS, or MHS900LPP.
Verizon made the recall request in response to reports that the lithium-ion battery in these devices tended to overheat. This problem posed a fire hazard to owners of these devices.
A lithium-ion battery-related fire hazard is a danger for those who buy the device. The technology world has been rocked several times by stories of smartphone lithium-ion batteries exploding under certain conditions, so a faulty battery poses a genuine fire risk.
If you own one of the affected devices, head over to the Ellipsis Jetpack Mobile Hotspot Recall website or call 855-205-2627 for a free hotspot replacement.
Recalling a True “Hot” Spot
Certain Verizon hotspots are currently suffering from overheating issues which can pose a fire risk if not handled correctly. If you own one of the affected models, be sure to send it in and get a free replacement ASAP.
While you wait for your new hotspot to come in, you may need to use your phone for mobile internet instead. Fortunately, it’s easy to turn a smartphone into hotspot mode and connect other devices to it.
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